PRIVACY POLICY

Our company may collect personal data for various purposes. Below, the manner in which personal data is collected and how these data are protected are specified.

Personal information related to members (such as name-surname, company information, phone number, address, or email addresses) is collected by our store as a necessity of the business through filling various forms and surveys on our website.

From time to time, our company may send campaign information, news about new products, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they register, and they can change this preference later by logging into their account settings or by using the link in the notification they receive.

The personal information electronically transmitted to our store during the approval process carried out via our website or email will not be disclosed to third parties outside the purposes and scope specified in the "User Agreement" we have with our members.

To identify system-related issues and to quickly resolve potential problems or disputes regarding the services provided, our company records and uses the members' IP addresses. IP addresses may also be used to identify users generally and to collect comprehensive demographic information.

Our company may also use the requested information for direct marketing purposes by itself or with parties it collaborates with, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user, or information about transactions carried out through our store, may be used by our company and the parties it collaborates with for various statistical evaluations, database creation, and market research, without disclosing members' identities, also outside the purposes and scope specified in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and secret, treating it as a confidentiality obligation, and taking all necessary measures to ensure and maintain confidentiality, preventing the entry of any or all of the confidential information into the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in our system in any way.

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of these is the key or lock icon located at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is protected by encryption. This information is used only in line with the sales transaction process and your instructions. The credit card-related information used during shopping is encrypted and sent to the relevant bank using the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites. If its availability is confirmed, shopping continues. Since no information related to the card can be viewed or stored by us, it prevents third parties from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information for online credit card orders is monitored by our company against Credit Card Fraud. Therefore, for customers who are ordering from our shopping sites for the first time, it is necessary to confirm the accuracy of financial and address/phone information before the order can reach the supply and delivery stage. If necessary, contact may be made with the customer whose credit card is being used or the relevant bank to verify this information.

All information provided when you register can only be accessed and changed by you. If you keep your membership login information secure, it is not possible for others to access or change your information. For this purpose, transactions are done within a 128-bit SSL security area during membership processes. This system is a universally unbreakable encryption standard.

Online shopping sites with a customer service line and clear address and phone information are increasingly preferred today. This way, you can get detailed information about all the issues that concern you and gain more reliable information about the credibility of the company providing online shopping services.

Note: We recommend that you pay attention to the presence of the company's clear address and phone number on online shopping sites. If you are going to shop, make a note of all contact information of the store from which you are purchasing before making your purchase. If you do not trust, call to confirm before shopping. All information about our company is specified on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via the mail-order method will be kept confidential by our company in accordance with confidentiality principles. This information will be held for a period of 60 days against potential credit card charge disputes with the bank and then will be destroyed. Since you can contest any amount withdrawn from your card apart from the fee for the products you ordered, there is no risk involved.

THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and contents

EXCEPTIONAL CIRCUMSTANCES In the limited cases mentioned below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:

  1. Complying with legal obligations imposed by laws, decrees, regulations, or other legal authorities that are in force;
  2. Fulfilling and implementing the obligations of the "Membership Agreement" made with our store's users and other agreements;
  3. When information is requested about users for the purpose of conducting an investigation or inquiry duly conducted by authorized administrative and judicial authorities;
  4. Situations where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY When sending emails to our store’s Customer Service regarding any order, do not write your credit card number or passwords. The information contained in emails may be visible to third parties. Our company cannot guarantee the security of the information transmitted through your emails under any circumstances.

BROWSER COOKIES Our company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files sent from a website to the user's browser to be stored in memory. The technical communication file helps facilitate internet use by storing conditions and preferences about the site.

The technical communication file helps obtain statistical information about how many people visit the site, the purpose of a person’s visit, how many times the site is visited, and how long they stay on the site, and assists in dynamically producing advertisements and content from specially designed user pages. The technical communication file is not designed to collect data or any personal information from your memory or email.

Most browsers are designed to initially accept technical communication files; however, users can change their settings to prevent technical communication files from being sent or to be warned when technical communication files are sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending it to users via email. If the provisions of the Privacy Policy are changed, they will come into effect on the date of publication.